What can I do if I have power problems with my PLAYSTATION 3 system?

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  • The system might not be turned on. Turn on the system using the MAIN POWER switch on the back of the system.
  • Make sure the AC power cable is securely connected.
  • Visually inspect the AC power cable for damage. Do not use if frayed, cut, or damaged in any way.
  • Confirm the wall power socket is active (receiving power). Try a different power socket.
  • If possible, test the power cable by connecting it to a different PLAYSTATION 3.
  • If possible, try another AC power cable on your PLAYSTATION 3.
  • If you experienced a power surge, shortage, or a lightning storm in your geographical area recently, this may have affected the PLAYSTATION 3 system power supply. Contact Consumer Services.
  • If the power indicator on the front of the system is flashing red, or alternately flashing red or green, this may indicate the PLAYSTATION 3 system may need a service. Contact Consumer Services.
  • Make sure the vents are not obstructed in anyway.
  • Make sure there is adequate ventilation for the PLAYSTATION 3 system. There should be at least four inches of clearance between the air vents on the system and any walls, televisions, entertainment centres, etc. Otherwise the unit may not function properly.